We ship orders by UPS. Please do not use PO Box address as a shipping address.

The order will be processed and shipped the next business day after placing the order and payment is verified by the merchant service.

Same Day Shipping

We can guarantee to ship orders at Same Day Shipping if they are placed before 12 p.m. (PST)

Please note: this service does not include weekends and U.S. Holidays.

Free Shipping (item price higher than $199)

Items weighing less than 70 lbs will be delivered by US Postal Office in 5-8 days.

Items weighing more than 70 lbs will be delivered by truck in 5-8 days.  We only ship to US 48 continental states for Free Ground Shipping.  HI and AK customers please call 855-my-scale (855-697-2253) for shipping quotes.

UPS (United Parcel Service)

UPS delivers packages Monday to Friday and will not deliver on Saturday. This should also be taken into consideration when estimating your delivery dates. UPS does not ship to P.O. boxes.

UPS Ground

This will guarantee your package to be shipped via UPS and allow you to track your package online as well.

UPS 3 Day Select

This will guarantee arrival in 3 business days and may even arrive in 2 business days.

Please note: this service does not include weekends and U.S. Holidays.

UPS 2 Day Air

This will guarantee your shipment arrives in 2 business days.

Please note: this service does not include weekends and U.S. Holidays.

UPS Next Day Air

This will be shipped same day if the order is received before 12pm (PST) Monday to Friday.

Please note: this service does not include weekends and U.S. Holidays.

Returns

Please contact us first if you need to return your goods back to us, we WILL NOT process any of the return goods without a confirmation number issued by us. Please read the description including the return period carefully, or contact us if you have any questions about the products before you make your purchase. We will charge up to 25% RESTOCKING FEE if you need to return the goods that do not fit your needs. The returned goods must be in brand new resellable condition with all original packaging and accessories or we have the right to reject or hold refund.

Please note: Return shipping expense must be prepaid.